Payment & Security
Payment & Security
How we protect your payment information
Accepted Payment Methods
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
All prices are listed and charged in U.S. dollars (USD).
Payment Processing
Your payment is processed through a PCI DSS Level 1-compliant payment processor. When you enter your card details at checkout:
- Your card information is entered into a secure, isolated payment form hosted by our processor — it never touches our servers.
- The card details are tokenized (converted into a single-use token) before being transmitted.
- The token is used to process your payment. Your actual card number is never stored, logged, or accessible to our staff.
Encryption
Our entire website is secured with 256-bit TLS (Transport Layer Security) encryption. This is the same level of encryption used by major banks. You can verify this by checking for the padlock icon in your browser’s address bar and confirming our URL begins with https://.
What We Store
After your purchase, we retain:
- Your order details (items, quantities, prices)
- Your billing and shipping addresses
- A transaction reference number
We do not store:
- Your full credit card number
- Your CVV/security code
- Your card’s expiration date
Fraud Prevention
We use automated fraud detection tools to protect both our customers and our business. Orders flagged for review may be held for manual verification. If we need additional information to verify an order, we will contact you by email.
Secure Infrastructure
Our website is hosted on enterprise-grade infrastructure with:
- Firewall protection
- Regular security patching
- DDoS mitigation
- Automated backups
Questions
If you have questions about our security practices, contact us at support@palmtrailgoods.store.