Payment & Security

Payment & Security

How we protect your payment information

Accepted Payment Methods

We accept the following payment methods:

All prices are listed and charged in U.S. dollars (USD).

Payment Processing

Your payment is processed through a PCI DSS Level 1-compliant payment processor. When you enter your card details at checkout:

  1. Your card information is entered into a secure, isolated payment form hosted by our processor — it never touches our servers.
  2. The card details are tokenized (converted into a single-use token) before being transmitted.
  3. The token is used to process your payment. Your actual card number is never stored, logged, or accessible to our staff.

Encryption

Our entire website is secured with 256-bit TLS (Transport Layer Security) encryption. This is the same level of encryption used by major banks. You can verify this by checking for the padlock icon in your browser’s address bar and confirming our URL begins with https://.

What We Store

After your purchase, we retain:

We do not store:

Fraud Prevention

We use automated fraud detection tools to protect both our customers and our business. Orders flagged for review may be held for manual verification. If we need additional information to verify an order, we will contact you by email.

Secure Infrastructure

Our website is hosted on enterprise-grade infrastructure with:

Questions

If you have questions about our security practices, contact us at support@palmtrailgoods.store.